OnePlus Europe Users Report 1-Month Warranty Vouchers They Cannot Redeem
Updated
Updated · Boy Genius Report · Jul 8
OnePlus Europe Users Report 1-Month Warranty Vouchers They Cannot Redeem
1 articles · Updated · Boy Genius Report · Jul 8
Summary
European OnePlus customers say warranty claims for faulty devices are being settled with store vouchers, not repairs or replacements, leaving some owners with unusable products.
1-month vouchers appear hard to use because local OnePlus online stores are reportedly sparse, and one Reddit user said discounted items could not be bought with the credit.
Two reported cases involved a SuperVOOC charger and OnePlus Buds Pro 2; in both, customers said OnePlus cited end-of-life status and offered only vouchers despite warranty coverage.
The complaints add to exit speculation already fueled by silent European social accounts, executive departures and country sites that have steered shoppers toward Oppo products.
April guidance from OnePlus Europe said it was reevaluating its regional strategy while guaranteeing after-sales support and software updates, a pledge these new reports appear to challenge.