OnePlus Offers €100 Vouchers Instead of EU Warranty Replacements
Updated
Updated · Android Authority · Jul 6
OnePlus Offers €100 Vouchers Instead of EU Warranty Replacements
3 articles · Updated · Android Authority · Jul 6
Summary
Two EU users said OnePlus offered €100 online-store vouchers—not replacement accessories—after a Buds Pro 2 and a 120W charger failed within the mandatory two-year warranty period.
Those vouchers were described as effectively unusable because OnePlus reportedly has little stock left, excludes already-discounted items, bars use in physical stores or future repairs, and limits validity to 1 month.
One affected customer said they plan to file a complaint with the European Consumer Center over deception and refusal to honor the warranty, while another rejected the voucher outright.
The dispute comes as OnePlus appears to be shrinking its European footprint, steering buyers toward parent OPPO and reportedly clearing inventory in the US and UK while focusing launches on India and China.