Openreach Outage Hits 3,000 Maghull Customers After Sewer Works Sever Cables
Updated
Updated · BBC.com · Jul 3
Openreach Outage Hits 3,000 Maghull Customers After Sewer Works Sever Cables
2 articles · Updated · BBC.com · Jul 3
Summary
About 3,000 customers in Maghull have been without broadband and landlines since around 13:00 BST on Thursday after sewer repair excavation on Hall Lane badly damaged Openreach's underground network.
Several cables were severely affected, and Openreach said the excavation site remains unstable, leaving engineers to work through the night with no timetable yet for restoring service.
Meadows Pharmacy near the site said the outage caused "chaos"—knocking out phones, card machines and access to prescriptions, patient records and GP surgeries.
Staff have resorted to a dongle and mobile hotspots to keep operating, underscoring how a single network strike can quickly disrupt essential local services.