AT&T Restores Service to 1,000 Cascades Households After Weeklong Fiber Outage
Updated
Updated · St. Johns Citizen · Jun 23
AT&T Restores Service to 1,000 Cascades Households After Weeklong Fiber Outage
3 articles · Updated · St. Johns Citizen · Jun 23
Summary
Tuesday morning brought service back to most AT&T customers in the 55-plus Cascades community near World Golf Village after internet and TV outages lasted nearly a week.
Construction damage to a fiber-optic line caused the disruption, which residents said cut off email, streaming and online banking with little clear guidance on when repairs would end.
More than 1,000 households were affected at one point, according to a community member, though some customers said they still lacked service after the broader restoration.
AT&T said remaining customers should reboot their routers or contact support through the MyAT&T app or 800.288.2020, capping a local outage that exposed residents' reliance on basic digital services.