Xfinity Outage Reports Decline After Topping 70,000 as TV Service Begins Recovering
Updated
Updated · GV Wire · Jun 22
Xfinity Outage Reports Decline After Topping 70,000 as TV Service Begins Recovering
3 articles · Updated · GV Wire · Jun 22
Summary
Downdetector reports for Xfinity began falling by 1:57 p.m. PT, with customers saying television service was starting to return to normal.
More than 70,000 users had reported disruptions by 1:45 p.m. PT after complaints climbed rapidly from about 12,000 just after 1 p.m., driven mainly by TV connection problems.
Xfinity had not issued a public comment during the outage, and some customers told GV Wire calls to customer support were disconnected before they reached a representative.
The episode suggests a broad but easing service disruption, with restoration signs emerging first in TV service as complaint volumes receded.