Respond.io Raises $62.5 Million Series B for Europe, North America Expansion
Updated
Updated · TechCrunch · Jun 16
Respond.io Raises $62.5 Million Series B for Europe, North America Expansion
1 articles · Updated · TechCrunch · Jun 16
Summary
$62.5 million in Series B funding gives Malaysia-based Respond.io fresh capital to hire, grow organically and pursue acquisitions, with Camber Partners leading the round.
The customer-conversation software company says it has reached $35 million in annual recurring revenue, up 169% year over year, while maintaining a 30% profit margin.
Respond.io processes 2 billion messages a quarter across channels including WhatsApp, Instagram and TikTok, and says its usage-based pricing benefits as AI agents handle more customer interactions.
North America and Western Europe currently contribute just 20% of revenue combined, but CEO Gerardo Salandra said they are now the fastest-growing regions and could become its largest segment within two to three years.