Wealth Executives Debate AI's Role and 10-Year Client Shift at Boca Raton Conference
Updated
Updated · Wealth Management · Jun 10
Wealth Executives Debate AI's Role and 10-Year Client Shift at Boca Raton Conference
3 articles · Updated · Wealth Management · Jun 10
Summary
Industry executives at Wealth Management EDGE used a Jeopardy-style session in Boca Raton to test how AI should fit into advisory firms and what clients will demand over the next 10 years.
AI drew split views: Hamachi.ai co-founder Brian McLaughlin warned it can create sameness, while Hightower Signature Wealth's Penny Phillips said it can streamline operations and free advisors for client work.
Joshua Herring of Longevity Science Foundation backed AI as a tool but said firms should use it as scaffolding, not a crutch or simple time-saver for advisors.
Data use surfaced as a parallel challenge, with Phillips saying firms already hold vast client information but remain in the "first inning" of turning it into an advantage.
Looking a decade ahead, panelists said next-generation clients will expect more agency and to be heard directly, forcing firms to scale more personalized, client-led advice.