Updated
Updated · TODAY · May 28
Ted Jenkin Urges 66% of AI Finance Users to Treat Chatbots as Research Tools
Updated
Updated · TODAY · May 28

Ted Jenkin Urges 66% of AI Finance Users to Treat Chatbots as Research Tools

2 articles · Updated · TODAY · May 28
  • 66% of generative-AI users surveyed by Credit Karma say they seek financial advice from it, prompting Ted Jenkin on TODAY to warn that AI should be a “study buddy,” not a decision-maker.
  • Jenkin said AI can still help with budgeting, basic financial education, comparing options and brainstorming savings ideas because it organizes information quickly and explains concepts in plain language.
  • He drew a hard line against entering Social Security numbers, passwords, account numbers or other personal details into AI tools, saying users can lose control of that data once shared.
  • Big moves such as retiring, selling a home, investing, tax planning or estate decisions should be verified with a human advisor or CPA because AI can be outdated, biased, overconfident and remains unregulated.
As AI evolves, could it become a safer financial guide than a human advisor for most people?
When AI's financial advice leads to ruin, who is legally and financially held responsible?