Updated
Updated · The New York Times · Jul 15
Social Security Seeks 1,000 Hires After 14% DOGE Workforce Cut
Updated
Updated · The New York Times · Jul 15

Social Security Seeks 1,000 Hires After 14% DOGE Workforce Cut

1 articles · Updated · The New York Times · Jul 15

Summary

  • Frank Bisignano is pushing technology changes and reopening hiring with 1,000 positions as the Social Security Administration tries to stabilize more than a year after DOGE-led cuts.
  • About 7,800 employees—roughly 14% of the workforce—left during the reductions, leaving a staffing gap that current and former workers say still strains claims processing and public service.
  • Most of Social Security’s 1,200 field offices lost at least 10% of staff, according to AFGE Council 220, making appointments harder to secure than a year ago and contributing to delays.
  • Bisignano says the technology overhaul could save work equal to 2,500 full-time employees, but the agency still administers retirement, survivor and disability benefits for 75 million people each month.

Insights

After replacing 7,800 workers with AI, can hiring just 1,000 people truly fix the Social Security service crisis?
Is the government's push for AI efficiency leaving the most vulnerable Americans permanently behind?