Deputy Survey Shows Shift Worker Positivity at 78.9% as Unhappiness Falls to Record-Low 5.9%
Updated
Updated · CNBC · Jun 30
Deputy Survey Shows Shift Worker Positivity at 78.9% as Unhappiness Falls to Record-Low 5.9%
1 articles · Updated · CNBC · Jun 30
Summary
78.9% of shift workers said they felt positive at the end of their shifts, up nearly 0.5 point from a year earlier, while unhappy responses fell to 5.9% from 6.6%—the lowest in Deputy’s four-year survey.
Gen Z’s growing share of the shift workforce helped drive the improvement, Deputy said, even as broader U.S. sentiment surveys still show anxiety about household finances and job security.
Hospitality led major sectors with an 82.98% positive rating, just ahead of retail at 82.62%, while healthcare ranked last among the four main categories at 72.89% for a second straight year.
Rhode Island topped state rankings with a 100% positive score and Alaska followed at 95.35%, while Arkansas posted the highest negative share at 12.68%; casino workers in Rhode Island also scored a perfect 100%.
15.2% of respondents chose “okay,” the fastest-growing category, suggesting morale remains solid but more workers are drifting toward neutrality when scheduling, pay and recognition fall short.