CNET Finds 13 No-Contract ISPs Still Add Hidden Fees and Higher Monthly Costs
Updated
Updated · CNET · Jun 29
CNET Finds 13 No-Contract ISPs Still Add Hidden Fees and Higher Monthly Costs
1 articles · Updated · CNET · Jun 29
Summary
CNET’s review of 13 reader-rated internet providers found all offer contract-free plans, but many still tack on charges that can lift bills above advertised prices.
Month-to-month service often brings credit checks, deposits and first-month prepayment, and the cost per Mbps can run higher than on plans tied to contracts.
Activation, installation, equipment rental and data-cap overage fees remain common, while some providers also charge for network maintenance or payment processing.
Five providers—Electric Power Board, Quantum, Sonic, Ting and Ziply—drew no reader complaints about hidden fees or price hikes, with Ting and Sonic bills largely unchanged over the past year.
CNET said shoppers should check broadband labels, compare cost per Mbps and consider buying a roughly $100 router instead of paying about $10 a month in rental fees.