Updated
Updated · WGR550 · Jun 25
Xfinity Launches Same-Day Wi-Fi for New Customers at 15-Plus Stores
Updated
Updated · WGR550 · Jun 25

Xfinity Launches Same-Day Wi-Fi for New Customers at 15-Plus Stores

3 articles · Updated · WGR550 · Jun 25

Summary

  • New Xfinity customers can now get internet equipment the same day through pickup at more than 15 Minnesota stores or home delivery if they sign up online before 3 p.m.
  • Comcast said the service targets rising demand for immediate connectivity as remote work expands, with about one-third of Minnesota’s workforce—more than 900,000 people—working from home.
  • Self-installation and activation now take about 3 minutes, down from 15 minutes previously, replacing waits of several days for a technician visit.
  • The offer also aims at movers, including nearly 30,000 new Twin Cities residents in the past year, while giving customers access after setup to Xfinity’s 23 million secure Wi-Fi hotspots.

Insights

As Xfinity's customer satisfaction drops, is its same-day service enough to win back consumer loyalty?
With cable losing ground to fiber, can same-day setup stop customers from switching to superior technology?