Microsoft Tests Copilot Health on 5 Real Medical Queries, Delivering Mixed Results
Updated
Updated · ZDNet · Jun 3
Microsoft Tests Copilot Health on 5 Real Medical Queries, Delivering Mixed Results
3 articles · Updated · ZDNet · Jun 3
Summary
Five real-world health questions put Microsoft’s preview Copilot Health through tasks including medication review, symptom analysis, wearable-data interpretation and doctor search, with the tester calling the outcome mixed.
Technical gaps drove much of that verdict: the service failed to retrieve several medical records and missed a full medication list that should have been available through shared data and Apple Health.
When it worked, Copilot Health gave tailored suggestions based on records, flagged a possible medication issue, linked a chronic throat-clearing problem to a condition and drug, and identified ENT specialists matching insurance and location.
Microsoft says the tool is for U.S. users 18 and older on Microsoft 365 plans, keeps health chats separate from broader Copilot training, encrypts data, and was reviewed by more than 250 physicians across 24 countries.
Privacy and accuracy remain the main unresolved concerns: Microsoft says the preview is not a substitute for professional medical advice, and the tester ultimately deleted uploaded data and disconnected providers.