Updated
Updated · BBC.com · Jun 3
Ofcom Says UK Train Mobile Signal Meets Basic Streaming Standard Only 42% of the Time
Updated
Updated · BBC.com · Jun 3

Ofcom Says UK Train Mobile Signal Meets Basic Streaming Standard Only 42% of the Time

3 articles · Updated · BBC.com · Jun 3

Summary

  • EE, the best-performing network in Ofcom’s rail tests, met the regulator’s minimum “good performance” standard only 42% of the time; Vodafone managed 17%, Three 21% and O2 20%.
  • Ofcom set that bar at 5 Mbps download, 1.5 Mbps upload and 50 milliseconds latency—enough for video calls, social media and streaming—but said passengers still lose usable service most of the time.
  • 24 rail sections across England, Scotland and Wales were tested, with weak mast coverage along tracks and train carriages blocking signals identified as the main causes.
  • Train wi-fi performed well just 1% of the time, which Ofcom linked to outdated onboard technology and heavy throttling by operators.
  • More than 9 in 10 mast applications were rejected in some local authorities over five years, as Mobile UK and Ofcom pressed for planning reform and wider investment; the government is also preparing a £57 million satellite-backed train wi-fi upgrade.

Insights

Will a £57M satellite upgrade truly end the misery of Britain's train Wi-Fi black spots?
With local councils blocking 90% of new masts, can Britain's mobile connectivity goals ever be achieved?