Updated
Updated · NBC News · May 26
Starbucks Korea Removes 5 Staff Over 'Tank Day' Ad as 2nd Apology Fails to Quell Backlash
Updated
Updated · NBC News · May 26

Starbucks Korea Removes 5 Staff Over 'Tank Day' Ad as 2nd Apology Fails to Quell Backlash

3 articles · Updated · NBC News · May 26

Summary

  • Five employees tied to Starbucks Korea’s “Tank Day” promotion were removed as Shinsegae said three refused to hand over mobile phones in an internal probe.
  • May 18 marketing for a “tank” tumbler and the slogan “Thwack it on the table” were seen as invoking the 1980 Gwangju massacre and a 1987 torture-death cover-up.
  • Chung Yong-jin bowed in a second apology in two weeks after Starbucks Korea’s CEO was fired, but the Democratic Party said the gesture was necessary yet insufficient.
  • Boycott calls have spread from victims’ families to officials and President Lee Jae Myung, while police investigate complaints tied to the Gwangju killings.
  • The dispute has become a wider warning for global brands in South Korea, where historical memory and next month’s local elections have sharpened scrutiny.

Insights

Could a few marketing blunders cost a Korean conglomerate its Starbucks license and billions in development projects?
Are Starbucks Korea's historical scandals just mistakes, or do they reveal a deeper institutional problem?