Updated
Updated · Al Jazeera English · Jun 15
Starbucks Korea Shuts 2,000 Stores Early for History Training After 'Tank Day' Backlash
Updated
Updated · Al Jazeera English · Jun 15

Starbucks Korea Shuts 2,000 Stores Early for History Training After 'Tank Day' Backlash

3 articles · Updated · Al Jazeera English · Jun 15

Summary

  • All Starbucks stores in South Korea will close at 3 p.m. on June 22 so employees can undergo mandatory training in historical awareness and social sensitivity.
  • The nationwide shutdown follows outrage over a promotion using “Tank Day” and “5/18” to market tumblers, language seen as invoking the May 18, 1980 Gwangju military crackdown.
  • Shinsegae Group said the closure will be the first simultaneous early shutdown of Starbucks Korea outlets since the chain entered the market in 1999; Chairman Chung Yong-jin and other executives will train separately on Wednesday.
  • The fallout already cost Starbucks Korea CEO Son Jung-hyun his job, while the company said the campaign was unintentional but should never have happened.
  • The episode touched a deep national trauma: the Gwangju Uprising helped drive South Korea’s democratization, and estimates of the death toll range from more than 200 officially to over 2,000 by activists and historians.

Insights

After a nationwide shutdown for re-education, can Starbucks ever regain South Korea's trust?
Will a disastrous tumbler promotion force Starbucks' US parent to reclaim its Korean empire?