Capitol Credit Union deploys drive-up smart ATMs to test new markets

9 articles · Updated · CUToday · May 6

The $230 million Austin lender has three deposit-enabled units operating, plans at least two more this year, and says land for a branch can cost $3 million to $3.5 million.
Partnering with Dolphin Debit, it uses transaction and deposit volumes to judge whether member density justifies a branch, while some low-risk members can get immediate credit on checks of up to $9,000.
The outsourced model shifts capital, servicing and cash logistics to a fixed-fee provider, while branded kiosks also raise visibility in high-growth, high-traffic areas where members still want drive-thru access.

Are smart ATMs just a test for new branches, or are they becoming the new, cost-effective branch model for community banking?

Amid rising ATM 'jackpotting,' is deploying more machines a prudent growth strategy or a high-stakes gamble for credit unions in Texas?