Roku and TCL face class action over software updates that brick smart TVs
Updated
Updated · Top Class Actions · May 1
Roku and TCL face class action over software updates that brick smart TVs
12 articles · Updated · Top Class Actions · May 1
Plaintiff Terri Else filed the case in California federal court, seeking to represent US and California buyers of certain Roku and TCL TV models sold since 16 December 2024.
The suit alleges repeated faulty updates leave sets blacked out, unusable or badly degraded, and says the companies failed to disclose defects while marketing automatic updates as improving reliability.
Else alleges breach of express and implied warranties and violations of California consumer laws, seeking a jury trial, damages, restitution, and declaratory and injunctive relief.
Could this lawsuit force all smart TV makers to overhaul their software update processes, and what might this mean for future consumer protections?
If you own a Roku or TCL TV, what practical steps should you take now—and could you be eligible for compensation or a replacement device?