Spirit Airlines leaves lost luggage stuck in locked Pensacola airport office
Updated
Updated · WEAR · May 3
Spirit Airlines leaves lost luggage stuck in locked Pensacola airport office
11 articles · Updated · WEAR · May 3
The shutdown on Saturday also darkened the baggage claims portal, stranded thousands of passengers and is expected to eliminate 17,000 jobs.
One Chicago traveller said her bag, containing a guitar and clothing worth more than $500, had been missing for weeks and she can no longer reach Spirit by phone or email.
Transportation Secretary Sean Duffy said several US airlines would cap fares for stranded Spirit customers, but there was still no official guidance on retrieving baggage from locked offices.
Spirit Airlines is gone, but its luggage isn't. Who now holds the keys for thousands of stranded passengers' belongings?
What new rules are needed to protect passengers and staff when an airline suddenly fails and abandons them overnight?
With Spirit's collapse, is the era of ultra-low-cost flights over, or will another carrier simply take its place?