Pixel 7 Pro owner faces $250 battery repair charge
Updated
Updated · Android Authority · May 4
Pixel 7 Pro owner faces $250 battery repair charge
9 articles · Updated · Android Authority · May 4
The customer said a third service-centre visit ended with staff classifying screen burn-in as a defect, turning Google's advertised $68 battery replacement into a $250 bill.
Earlier visits failed because the phone had a custom ROM and then because the store lacked stock, while online support reportedly promised follow-up but later said the outlet was unavailable.
The case has renewed criticism of Google's Pixel repair support, with the owner alleging minor wear is used to reject fixes; a self-repair kit from iFixit costs about $50.
When a simple phone repair triples in cost, is it a necessary fix or a systematic upselling tactic?
As new EU laws mandate easier fixes, is the era of expensive smartphone repairs finally coming to an end?