The report says millions of Mexicans avoid taxes and shun bank cards, a pattern exposed when Uber entered the country 13 years ago and found many smartphone users would not pay digitally.
It highlights how widespread cash use persists even among consumers with access to modern apps and technology, limiting card-based transactions and reinforcing the informal economy.
The trend underscores the challenge for financial inclusion and tax collection in Mexico, where cash remains deeply embedded in everyday commerce despite the growth of digital services.
As Mexico mandates digital payments, why are more small businesses vanishing into its shadow economy?
Can AI-driven finance truly tame a cash economy where corruption and rising costs fuel informality?