One NZ fixes software bug behind widespread internet and call outages
Updated
Updated · RNZ · May 1
One NZ fixes software bug behind widespread internet and call outages
6 articles · Updated · RNZ · May 1
The disruption hit customers across the South Island and lower North Island, especially Christchurch and Wellington, and also affected 2degrees services.
Chief executive Jason Paris said a technology partner's software bug took time to resolve, while One NZ opened satellite access and advised customers to use WhatsApp calling and messaging.
The outage left some businesses unable to work, prompted complaints over poor communication, and forced AA centres across the lower North Island and South Island to close temporarily.
With software bugs now causing billion-dollar outages, can New Zealand's new cyber regulations actually prevent future telecom blackouts—or just add more red tape?
How vulnerable are our daily lives to hidden software flaws in critical infrastructure, and what would a truly resilient communication system look like?