Business internet downtime costs enterprises over $300,000 per hour and small businesses up to $427 per minute
Updated
Updated · business.com · Apr 28
Business internet downtime costs enterprises over $300,000 per hour and small businesses up to $427 per minute
11 articles · Updated · business.com · Apr 28
According to ITIC's 2024 survey, 41% of enterprises report downtime costs between $1 million and $5 million per hour, while Sherweb data shows small business outages can total $22,500 to $77,000 for three hours.
Downtime impacts vary by industry, with retail and hospitality losing immediate revenue, while service firms face lost billable hours and reputational damage. Online retailers risk missing peak sales windows during outages.
Business-grade internet and redundancy solutions, such as secondary connections or wireless failover, are increasingly accessible and recommended to reduce financial risk and operational disruption from outages.
Beyond lost sales, what hidden costs multiply the impact of an internet outage?
When your internet fails, who is financially accountable for your business's losses?
How can small businesses get enterprise-level internet reliability without the enterprise cost?
Are businesses being sold expensive internet resilience they don't actually need?
With 'SuperBroadband' launching, is perfect internet uptime now a reality for businesses?
Have cloud-dependent companies created an unavoidable single point of catastrophic failure?