Drawing on 25 years at Chubb and insights from the CIPD Good Work Index 2025, the article highlights how supportive leadership directly boosts employee engagement and wellbeing, especially in small and medium-sized businesses.
Resilient leaders create environments where teams are encouraged to solve problems, learn from mistakes, and take ownership, leading to increased confidence and adaptability during periods of change.
Leadership development across all levels and a transparent, supportive culture help organisations navigate uncertainty, ensuring teams remain motivated and collaborative as markets, technology, and customer expectations evolve.
How can employees build personal resilience when their direct leadership fails to create a safe environment?
With worker distrust high, what concrete actions can leaders take to rebuild broken trust within their teams?
Is 'narrative clarity' an authentic leadership tool or a more sophisticated form of corporate spin?
What are the most impactful, low-cost resilience strategies for small businesses with limited resources?
When does a focus on psychological safety risk undermining accountability and tough decision-making?
If resilience lets you survive, how can organizations become 'antifragile' and thrive on disruption?