AT&T Fiber scored 78 out of 100 in the 2025 ACSI survey, leading over Verizon Fios and Google Fiber, which tied for second with 76 points.
Despite a three percent drop from 2024, AT&T Fiber maintained its top position, while Xfinity Fiber and Fiber Internet Service Providers tied for third with 75 points.
The survey, based on responses from about 200,000 users, highlights generally high satisfaction with fiber over non-fiber, though some AT&T Fiber customers report issues with speed, customer service, and installation.
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