Updated
Updated · Frequent Miler · Jul 25
US Bank Lets Altitude Go Holders Switch to Altitude Connect for 4 Lounge Visits
Updated
Updated · Frequent Miler · Jul 25

US Bank Lets Altitude Go Holders Switch to Altitude Connect for 4 Lounge Visits

1 articles · Updated · Frequent Miler · Jul 25

Summary

  • A Frequent Miler author said a US Bank chat agent approved a product change from the Altitude Go card to the no-annual-fee Altitude Connect after earlier requests had shown no conversion options.
  • The switch was completed through the bank’s mobile-app chat after desktop chat proved hard to access and two earlier chat attempts ended when agents tried to transfer the request.
  • US Bank told the author Altitude Go holders could also change to Cash+, Smartly or Shield Visa, suggesting broader product-change paths are now available.
  • The author sought the Connect mainly for 4 annual Priority Pass lounge visits and complimentary 5 GB, 15-day GigSky eSIMs that can be activated again after 15 days.
  • The account had not updated online after a couple of days, leaving open whether the conversion still needs follow-up even as the new option broadens cardholder flexibility.

Insights

Can a simple U.S. Bank product change really grant you endless international eSIM data and Priority Pass restaurant access for free?
Why might a hidden mobile app chat feature be your secret weapon for upgrading credit card perks without a hard credit pull?