Amazon Sends Prime Refund Notices in $2.5 Billion FTC Settlement, Offering Up to $51
Updated
Updated · WJXT News4JAX · Jul 23
Amazon Sends Prime Refund Notices in $2.5 Billion FTC Settlement, Offering Up to $51
3 articles · Updated · WJXT News4JAX · Jul 23
Summary
Amazon began mailing and emailing claim notices in January 2026 to eligible U.S. Prime customers who did not receive automatic refunds from the FTC settlement.
Up to $51 is available to customers Amazon determines were enrolled through challenged Prime sign-up flows or blocked from canceling between June 23, 2019, and June 23, 2025.
July 27 is the deadline to submit a claim, and customers can choose payment by check, PayPal or Venmo; claim-process payouts are expected later in 2026.
The $2.5 billion deal requires Amazon to provide $1.5 billion in customer refunds, pay a $1 billion civil penalty and stop practices the FTC said enrolled users without consent and made cancellation difficult.