Updated
Updated · Boy Genius Report · Jul 22
Consumer Reports Ranks Greenlight, EPB Top ISPs in 73,000-Person 2025 Survey
Updated
Updated · Boy Genius Report · Jul 22

Consumer Reports Ranks Greenlight, EPB Top ISPs in 73,000-Person 2025 Survey

1 articles · Updated · Boy Genius Report · Jul 22

Summary

  • More than 73,000 survey responses put New York-based Greenlight Networks first and Chattanooga utility EPB second in Consumer Reports' 2025 home-internet rankings.
  • Speed, reliability and value drove the top scores, with both providers also rating highly for customer service and technical support across nearly 60 ISPs reviewed.
  • Greenlight, founded in 2011, serves more than 225,000 homes and offers speeds up to 8 gigabits per second; users cited monthly prices around $70 to $85.
  • EPB's fiber service, launched in 2009, starts at $57.99 a month for 300 Mbps, underscoring why smaller regional fiber providers outscored bigger national brands such as Xfinity, Cox and AT&T.

Insights

With T-Mobile acquiring Greenlight, will the top-rated ISP's prized customer service survive its new corporate owner?
If small fiber companies offer superior service, what is really stopping them from challenging the cable giants nationwide?
EPB's public internet is top-rated, but is its celebrated economic impact a proven success or an expensive myth?