Fresno County Internet Outage Disrupts 10-Plus Public Services as IT Works to Restore Access
Updated
Updated · KMPH Fox 26 · Jul 20
Fresno County Internet Outage Disrupts 10-Plus Public Services as IT Works to Restore Access
2 articles · Updated · KMPH Fox 26 · Jul 20
Summary
Fresno County said a network outage is limiting public services countywide, with some phone lines intermittent as the Information Technology Services Department works to restore internet access.
Credit card payments are down in several offices, including the Treasurer-Tax Collector, Elections and Public Works, while the Recorder's Office is closed and Child Support Services is unavailable to customers.
Public-facing operations remain partly open: Assessor, Public Health, Social Services and other departments are offering limited in-person, phone or email service, and Probation has reduced access to case-management systems.
Sheriff and District Attorney services remain operational, libraries and agriculture offices are fully open, and behavioral health crisis lines and mobile crisis services continue 24/7 during the disruption.