Microsoft Releases KB5121767 for Windows 11 Dell Failures After KB5101650 Triggered Shutdowns
Updated
Updated · Forbes · Jul 20
Microsoft Releases KB5121767 for Windows 11 Dell Failures After KB5101650 Triggered Shutdowns
3 articles · Updated · Forbes · Jul 20
Summary
KB5121767 is an out-of-band Windows 11 update for versions 25H2 and 24H2, issued to fix Dell-specific slowdowns and some shutdowns tied to July's Patch Tuesday release.
Microsoft had already blocked KB5101650 on affected Dell machines after tracing the problem to a conflict between the Windows USB-C Connection Manager interface and Intel's Innovation Platform Framework Processor Participant driver.
Builds 26200.8894 and 26100.8894 are recommended only for impacted Dell users; Microsoft said unaffected devices require no action.
Known blocked models included the Dell Pro Max 14 Premium MA14250, Pro Max 16 Premium MA16250, and XPS 17 9720 and 9730, underscoring recurring risks from Windows security updates.