MidAmerican Energy Warns of Fake Service Numbers, Tells Customers to Use 888-427-5632
Updated
Updated · Cedar Valley Daily Times · Jul 17
MidAmerican Energy Warns of Fake Service Numbers, Tells Customers to Use 888-427-5632
3 articles · Updated · Cedar Valley Daily Times · Jul 17
Summary
MidAmerican Energy said scammers are pushing fraudulent customer-service numbers in search results, then posing as utility employees to steal personal and financial information.
Paid search ads and fake listings on legitimate websites are helping those numbers surface prominently, the company said, prompting customers to verify results carefully or avoid search engines when possible.
888-427-5632 is MidAmerican’s official customer-service number, and the utility said customers can also use its app, monthly bills or midamericanenergy.com to confirm contact and payment details.
MidAmerican said it will never demand immediate payment by gift cards, cryptocurrency or other unconventional methods, and urged customers to hang up if a caller seems suspicious or threatening.