Updated
Updated · FOX19 · Jul 15
Shopify Rolls Out Controls Against $345.07 Fake Invoice Scam on Shop App
Updated
Updated · FOX19 · Jul 15

Shopify Rolls Out Controls Against $345.07 Fake Invoice Scam on Shop App

3 articles · Updated · FOX19 · Jul 15

Summary

  • Shopify said it has deployed new controls that significantly reduced fake order notifications created by bad actors abusing the Shop app platform.
  • One reported fake invoice showed a $345.07 Geek Squad Family Subscription and urged users to call a phone number embedded in the order details, even though no real purchase had been made.
  • Dave Hatter, a cybersecurity expert, said the scam’s goal is to get users on the phone, where fraudsters can use social engineering to steal card details, bank information or computer access.
  • Shopify urged users not to call numbers in suspicious notifications, to check bank accounts first and to report the store in the app; the FTC says victims should also file a complaint.

Insights

As AI makes fraud 90% cheaper, can our shopping apps truly protect us from the coming wave of scams?
If a scam needs the victim's final approval, where does a platform's responsibility to protect them actually end?