CenturyLink Outage Enters 2nd Week in West Omaha, Disrupting Homes for Nearly 9 Days
Updated
Updated · WOWT · Jul 15
CenturyLink Outage Enters 2nd Week in West Omaha, Disrupting Homes for Nearly 9 Days
1 articles · Updated · WOWT · Jul 15
Summary
Nearly 9 days without CenturyLink service have left a West Omaha neighborhood still offline, pushing the outage into a second week.
Residents say the disruption has knocked out Ring doorbells, security systems, TVs, phones and outdoor watering controls, extending the impact well beyond home internet.
Work and daily routines have been strained as some customers rely on slow cell phone hotspots for emails, while others say promised restoration times kept changing and repeatedly passed.
Security worries have grown because connected cameras are down even though doorbells still ring, and residents say the lack of a reliable repair timeline has become the biggest frustration.
AT&T, which residents say now operates CenturyLink despite bills still showing the CenturyLink name, had not responded to outage questions by the time of the report.