Pebble Replaces 330 Faulty Time 2 Watches Free as 51 Cracked-Screen Cases Surface
Updated
Updated · Android Authority · Jul 14
Pebble Replaces 330 Faulty Time 2 Watches Free as 51 Cracked-Screen Cases Surface
3 articles · Updated · Android Authority · Jul 14
Summary
About 330 Pebble Time 2 replacement units have already shipped, with the company offering free swaps for manufacturing-related faults even outside the standard warranty.
Pebble said it has logged 51 cracked-screen reports among roughly 22,000 watches in customers’ hands, and every verified case has received a replacement after users submit evidence through the Pebble app.
About 30 button-failure reports traced to an improperly assembled retaining clip have prompted manufacturing changes, while battery complaints of under three days led to tighter power-consumption checks.
Pebble said it will keep replacing reasonable cracked-glass cases for free “as long as we can,” then may shift to heavily discounted replacements and possibly sell front display assemblies for self-repair.