Microsoft Deletes 25 Years of Data After Hack, Wiping Xbox Library and OneDrive
Updated
Updated · Windows Central · Jul 14
Microsoft Deletes 25 Years of Data After Hack, Wiping Xbox Library and OneDrive
3 articles · Updated · Windows Central · Jul 14
Summary
Joshua Khane said Microsoft permanently suspended his account after a hack, erasing 25 years of data, his Xbox purchases and files stored on OneDrive.
Microsoft's IT team allegedly acknowledged he owned the account but deemed it unrecoverable after security details were changed, leading to a full account shutdown instead of restoration.
Khane said the loss included thousands of dollars or euros in digital games and personal files, including his son's baby photos, and his complaint spread on social media alongside similar claims from other users.
The case follows another recent dispute in which Microsoft was reported to have blocked an Xbox user's digital library before paying $400 in damages, adding to scrutiny of how platforms handle hacked accounts and digital ownership.