Updated
Updated · The New York Times · Jul 13
eBay Harassment Scandal Becomes New 2019 Documentary as Couple Still Seeks Justice
Updated
Updated · The New York Times · Jul 13

eBay Harassment Scandal Becomes New 2019 Documentary as Couple Still Seeks Justice

1 articles · Updated · The New York Times · Jul 13

Summary

  • A new documentary revisits the 2019 campaign in which eBay employees terrorized Ina and David Steiner, the Massachusetts couple behind seller-news site EcommerceBytes.
  • eBay executives viewed the site as a threat because it published criticism and inconvenient facts, including that the chief executive earned 152 times the average worker’s pay.
  • James Baugh, then eBay’s head of security, led a team that sent disturbing items, harassed the Steiners online and stalked them at home.
  • The film frames the episode as a broader warning about how a company founded in 1995 on the idea that “people are basically good” instead amplified employees’ worst impulses.

Insights

The eBay scandal used physical threats. How will corporations silence critics in the coming age of AI deepfakes?
With their civil trial reopened, what new evidence will emerge against eBay's former CEO in the terror campaign?
As eBay reports record profits, has the corporate culture that led to a terror campaign actually been reformed?