eBay Harassment Scandal Becomes New 2019 Documentary as Couple Still Seeks Justice
Updated
Updated · The New York Times · Jul 13
eBay Harassment Scandal Becomes New 2019 Documentary as Couple Still Seeks Justice
1 articles · Updated · The New York Times · Jul 13
Summary
A new documentary revisits the 2019 campaign in which eBay employees terrorized Ina and David Steiner, the Massachusetts couple behind seller-news site EcommerceBytes.
eBay executives viewed the site as a threat because it published criticism and inconvenient facts, including that the chief executive earned 152 times the average worker’s pay.
James Baugh, then eBay’s head of security, led a team that sent disturbing items, harassed the Steiners online and stalked them at home.
The film frames the episode as a broader warning about how a company founded in 1995 on the idea that “people are basically good” instead amplified employees’ worst impulses.