Brazilian Court Orders Microsoft to Restore Hacked Xbox Account, Pay $400 in Damages
Updated
Updated · Notebookcheck.net · Jul 11
Brazilian Court Orders Microsoft to Restore Hacked Xbox Account, Pay $400 in Damages
3 articles · Updated · Notebookcheck.net · Jul 11
Summary
A Brazilian court ordered Microsoft to unfreeze a hacked Xbox account and pay about $400 in moral damages after the user lost access to a large digital game library.
The dispute began earlier in 2026 when Microsoft blocked the account despite two-factor authentication, then refused to restore access during its investigation and suggested the gamer repurchase the titles.
Microsoft has 15 days to comply or face additional penalties; the company reportedly deployed 12 lawyers in the case, underscoring how hard similar claims may be to pursue elsewhere.
Brazil’s consumer-friendly laws helped the plaintiff, who said he hired a lawyer for free, making the ruling a potential reference point as gamers worry about losing digital purchases.
That concern is widening as Sony plans to end new PS5 disc production in early 2028, drawing political attention in Brazil over ownership rights and the value of disc-drive consoles.