AT&T Tops JD Power 2026 Small-Business Internet Study After 2025 Wireless Win
Updated
Updated · PR Newswire · Jul 9
AT&T Tops JD Power 2026 Small-Business Internet Study After 2025 Wireless Win
3 articles · Updated · PR Newswire · Jul 9
Summary
JD Power ranked AT&T highest in its 2026 U.S. Business Internet Satisfaction Study for small businesses, giving the carrier top marks in another key connectivity category.
4,091 business customers were surveyed from March through May 2026, with the study measuring performance and reliability, cost, communications, billing, digital account management and customer support.
AT&T tied the result to its converged-connectivity push, combining fiber and wireless services for small businesses that need dependable service across locations, devices and employees.
The new ranking follows AT&T’s No. 1 finish in JD Power’s 2025 small-business wireless satisfaction study, strengthening its claim to lead in both internet and wireless service.