Zelle Finds 76% of Gen Z Not Fully Repaid for Group Expenses
Updated
Updated · PR Newswire · Jun 30
Zelle Finds 76% of Gen Z Not Fully Repaid for Group Expenses
3 articles · Updated · PR Newswire · Jun 30
Summary
76% of Gen Z consumers who fronted money for trips or events said they were not fully repaid, while 55% said the shortfall created tension or hurt a relationship.
47% said they went into debt to cover shared plans, and repayment often dragged out—18% said it can take up to a month, 10% two to six months, and 11% longer than six months.
20% of Gen Z respondents said they had canceled plans, muted or ignored group chats to avoid repayment, reflecting what Zelle labeled “payment avoidance.”
37% of Gen Z spent at least $2,501 per person on major events on average, the highest of any generation, suggesting bigger shared bills are amplifying repayment friction.
Among frequent Zelle users, 80% said the service helps them get paid back faster, and 86% of Gen Z super-users said they repay others faster since using it.