Updated
Updated · WCAX · Jun 27
Burlington Hertz Manager Hand-Delivers 1 Car to Stranded Creator Freddy After Airport Runs Out
Updated
Updated · WCAX · Jun 27

Burlington Hertz Manager Hand-Delivers 1 Car to Stranded Creator Freddy After Airport Runs Out

1 articles · Updated · WCAX · Jun 27

Summary

  • Thursday morning, Burlington Hertz general manager Richard Rose personally delivered a rental car to Freddy, a German internet creator whose U.S. road trip had stalled overnight.
  • Burlington International Airport had run out of rental cars Wednesday night, prompting Freddy—visiting the U.S. for the World Cup—to post on social media that he was stranded.
  • Rose said the handoff turned into a personal conversation about Germany, where he had traveled when younger, and the two exchanged contact information.
  • The delivery let Freddy resume the cross-country trip that has gone viral in recent weeks through his online posts.

Insights

Can a single act of kindness overshadow the rental car industry's systemic failures during the World Cup rush?
While one influencer gets a car and a White House invite, what travel nightmares await other World Cup fans?