42% of Gen Z, Millennials Avoid Calls as 78% Say It Costs Them at Work
Updated
Updated · Business Insider · Jun 20
42% of Gen Z, Millennials Avoid Calls as 78% Say It Costs Them at Work
3 articles · Updated · Business Insider · Jun 20
Summary
A survey of 2,000 Gen Zers and millennials found 42% do not answer phone calls, and 58% script or rehearse conversations before making them.
Among respondents who avoid spoken conversations, 78% said that habit has already cost them earnings or career opportunities, linking phone anxiety to workplace setbacks.
RiseGuide dubbed the behavior “callergy,” arguing texts, emails and social media let people delay real-time conversations and weaken communication skills through lack of practice.
One in 10 respondents said a spontaneous call is their most stressful form of communication—more stressful than a breakup or a job interview—showing how deeply call avoidance has spread.