StubHub Cancels $750 Scotland World Cup Ticket, Leaving Fan Without Seat Before June 19 Match
Updated
Updated · Business Insider · Jun 17
StubHub Cancels $750 Scotland World Cup Ticket, Leaving Fan Without Seat Before June 19 Match
2 articles · Updated · Business Insider · Jun 17
Summary
$750 bought Katherine Howe a ticket to Scotland's June 19 World Cup match against Morocco in Boston, but StubHub emailed Monday that the seat was no longer available.
StubHub offered a comparable replacement, yet Howe said the link led only to a refund option because no other tickets remained for the game.
Howe suspects the seller pulled the listing after Scotland won its opener, either to resell at a higher price or use the ticket personally; she has not accepted a refund.
StubHub said many fan problems stem from organizer technology, transfer restrictions and a new app, adding that its FanProtect Guarantee offers replacement tickets or a full refund and that non-delivering sellers face bans and penalties.