Updated
Updated · JD Corporate Blog · Jun 18
JD.com 618 Sets Record Orders as New Product Launches Jump 500%
Updated
Updated · JD Corporate Blog · Jun 18

JD.com 618 Sets Record Orders as New Product Launches Jump 500%

2 articles · Updated · JD Corporate Blog · Jun 18

Summary

  • JD.com said its 618 shopping festival ended with a record number of users placing orders by June 18, marking its strongest event yet on the platform.
  • 500% growth in major-brand new product launches and a 62% rise in participating new SMEs helped drive the campaign, with more than 3,000 first-time merchants topping RMB 1 million in transaction volume.
  • Consumer services were a standout: home cleaning transaction volume rose more than 200%, appliance cleaning more than 300%, in-home nursing orders more than 400%, and two-wheeler repair orders 800%.
  • Offline and overseas channels also expanded, with JD MALL footfall up 22%, Hong Kong supermarket sales up 52%, and cross-border product sales up 60%; direct shipping of large appliances in Southeast Asia lifted category sales more than sixfold.
  • AI was woven through the event, with AI consumer-electronics transaction volume up 100%, humanoid robot sales up more than tenfold, and merchants' daily use of JD's JoyStreamer livestreaming tool up 500%.

Insights

As JD’s AI automates millions of orders, what is the unmentioned impact on its human workforce?
Is JD's AI-driven success a sustainable growth model or just a costly, well-marketed experiment?
Can JD's AI model adapt to stricter Western regulations on consumer rights during its global expansion?