AT&T Restores Internet to Omaha Customers After 10-Day Fiber Theft Outage
Updated
Updated · WOWT · Jun 16
AT&T Restores Internet to Omaha Customers After 10-Day Fiber Theft Outage
2 articles · Updated · WOWT · Jun 16
Summary
Late Monday, AT&T restored internet service to a small number of northwest Omaha customers after a 10-day outage near 125th and Maple.
Fiber theft on AT&T's network caused the disruption, and the company said it is working with local law enforcement to identify those responsible.
Customers said the outage knocked out email access and Ring-connected home security features, leaving some residents relying on cafes for internet and feeling less secure at home.
AT&T apologized and urged the public to report unmarked vehicles or people cutting cable, while affected residents said they expect bill credits after repeated missed restoration estimates.