DoorDash Outage Tops 35,000 Reports as DNS Error Disrupts Orders and Driver Logins
Updated
Updated · Tom's Guide · Jun 16
DoorDash Outage Tops 35,000 Reports as DNS Error Disrupts Orders and Driver Logins
3 articles · Updated · Tom's Guide · Jun 16
Summary
More than 35,000 outage reports hit Downdetector about an hour after DoorDash began failing around 9:43 a.m. ET, leaving customers unable to log in or place orders.
A browser error pointed to a DNS problem tied to DoorDash's login and authentication systems, and the disruption also spread to the company's web portal.
Drivers were stranded mid-shift and unable to complete pickups or drop-offs, raising questions about undelivered food and refunds for customers, restaurants and dashers.
DoorDash said on X it was aware of the platform issue and working urgently on a fix; later Downdetector reports eased to about 20,000, hinting at partial recovery.