Meta CTO Admits 6,500-Person AI Rollout Failed, Promises Morale Fix

1 articles · Updated · WIRED · Jun 15

Andrew Bosworth told employees Meta did an “atrocious” job rolling out its Applied AI division, saying the March reorganization undermined trust, career growth and workers’ sense of impact.
The unit was built around about 6,500 engineers and product managers to improve generative AI models, but employees described the work as menial and the management shake-up as destabilizing.
Meta now plans to cap managers at roughly 20 direct reports, reduce repeated manager changes, better explain strategy shifts and offer more personalized support and AI coaching tools.
Maher Saba, the vice president leading Applied AI, also said employees who were forced into the team can again apply for other internal roles if they secure them.
The concessions add to a broader effort by Meta executives, including Mark Zuckerberg, to address morale weakened by layoffs, worker surveillance concerns and repeated restructuring.