UK Firms Offer Social Tariffs on Water, Phone and Broadband to Millions on Benefits
Updated
Updated · BBC.com · Jun 14
UK Firms Offer Social Tariffs on Water, Phone and Broadband to Millions on Benefits
2 articles · Updated · BBC.com · Jun 14
Summary
Millions of UK households on benefits can cut water, phone and broadband bills through social tariffs, discounted rates that suppliers offer on the same service rather than short-term promotions.
Ofcom says eligible broadband and phone customers can switch to listed social tariffs free of charge, while every water supplier in England and Wales offers one with support levels and eligibility varying by company.
Proof of benefits such as Universal Credit or Pension Credit is usually required, but reports suggest many customers already behind on bills do not know the help exists unless they contact suppliers.
Energy bills remain the gap: no social tariffs exist for household gas and electricity, so struggling customers must rely on separate supplier support schemes, debt advice and scam awareness.