Updated
Updated · WTVD-TV · Jun 12
Ticketmaster Denies Glitches in Hurricanes Watch Party Sale, Blocks Tens of Thousands of Bots
Updated
Updated · WTVD-TV · Jun 12

Ticketmaster Denies Glitches in Hurricanes Watch Party Sale, Blocks Tens of Thousands of Bots

3 articles · Updated · WTVD-TV · Jun 12

Summary

  • Ticketmaster told North Carolina Attorney General Jeff Jackson that it found no technical problems in the Hurricanes' Game 6 watch party ticket sale, even as seats sold out in under an hour.
  • More than 14,000 to 16,000 people were ahead of some buyers in the online queue when general sales opened at 3 p.m., underscoring demand for a possible Stanley Cup-clinching game.
  • The company said season ticket members did get access to presale tickets, but additional seats were limited and some fans likely missed out because of availability rather than system failures.
  • Ticketmaster added that it blocked tens of thousands of suspected bad actors during the sale, as scrutiny grew after season ticket holders complained about trouble securing Stanley Cup Final event seats.

Insights

With Ticketmaster's market control confirmed, what viable alternatives can teams use to guarantee fair access for fans?
After a monopoly verdict, why do fans still face ticketing chaos for major events like the Stanley Cup Final?
Is 'unprecedented demand' a valid excuse for ticketing failures, or a symptom of a broken, monopolistic system?