CNET Crowns 4 Regional ISPs as Reader Survey Gives EPB Three 5-of-5 Scores
Updated
Updated · CNET · Jun 11
CNET Crowns 4 Regional ISPs as Reader Survey Gives EPB Three 5-of-5 Scores
3 articles · Updated · CNET · Jun 11
Summary
EPB, Sonic, T-Mobile Home Internet 5G and Quantum Fiber topped CNET’s regional ISP rankings, with EPB posting 5 out of 5 for overall satisfaction, speed and reliability in the South.
The reader survey weighed the factors consumers care about most—price, reliability, speed and customer service—with CNET saying a dependable connection remains the baseline requirement.
Sonic led the West with a 4.85 satisfaction score and strong marks on price and speed, while T-Mobile won the Northeast on value and satisfaction, including 4.60 out of 5 for price.
Quantum Fiber led the Midwest with 4.67 overall satisfaction and a perfect reliability score; CNET noted the service was acquired by AT&T earlier this year, though customers still see the Quantum brand.
The rankings land as internet costs and performance scrutiny rise: CNET said 86% of U.S. adults have experienced Wi-Fi issues, and T-Mobile’s plans start at $50 with no data caps or equipment fees.