Updated
Updated · Business Insider · Jun 9
Salesforce Cuts 86 Jobs as Agentforce Usage Lags and AI Threats Weigh
Updated
Updated · Business Insider · Jun 9

Salesforce Cuts 86 Jobs as Agentforce Usage Lags and AI Threats Weigh

3 articles · Updated · Business Insider · Jun 9

Summary

  • California filings show Salesforce cut 86 employees in a fresh layoff round, hitting sales, administration, technology and product roles.
  • The cuts reached teams tied to Agentforce, Mulesoft and Marketing Cloud as Salesforce faces pressure that AI agents could displace parts of traditional software, including CRM.
  • Agentforce remains central to that response, but Business Insider reported in November that usage was relatively low and performance fell short of demos, even as Salesforce said last month its annualized revenue topped $1 billion.
  • The latest reductions follow a January layoff of fewer than 1,000 roles; Salesforce had more than 80,000 employees at the end of January, and its stock is down over 30% this year.

Insights

Salesforce's AI unit hit $1.2B. Why is it laying off staff while also hiring new AI talent?
Amid a 33% stock drop, are Salesforce's layoffs a sign of strategic genius or a company in deep turmoil?